• Information dissemination services
  
• Call center services
  
• Web ordering system
  
• Inventory management
  
• Warehousing and distribution services
  
• Specialized help desk support
  
• Centralized production center

On average, JBS annually

	Processes over 125,000 requests
	Mails 2.25 million pieces of information
	Supports 2 million user sessions on clearinghouse Web sites
	Fields nearly 60,000 phone calls
	Answers 32,000 letters and e-mails
	Fills nearly 10,000 online publication orders

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Capacity Building (Training & TA)
Design Services
IT Services
Policy Analysis & Evaluation
Research & Evaluation
Science & Health Communications
Web Services

Services & Products